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Our Newsletter

Privacy Policy

Quo Vadis UK Limited trading as Terrafootwear.co.uk

HEAD OFFICE: Terra Footwear Unit 4 High Holborn Road, Codnor Gate Business Park, Ripley, Derbyshire, DE5 3NW.

REGISTERED OFFICE: 3 Derby Road, Ripley, DE5 3EA.

Telephone Number: 01773 514746


Quo Vadis UK Limited is a Distributor for Terra Footwear, Canada.

All personal information that you provide is kept in accordance with the provisions of UK data protection laws. In no way will information be exploited within our trusted company and databases will never be sold or any information given to us is solely for our benefit. This includes all information gathered whether by email or postal addresses. We are entered with the Data Protection Registrar as Quo Vadis UK Limited, registration Number Z8898084.

We use the information that we collect about you to process orders and to provide a greater, more personalized shopping experience. When you register, we need to know your name, e-mail address and delivery address as this information is used every time you order.

We also require a telephone number as we need this in case there is a query with your order. Please note: we give your number and e-mail address to our courier to enable them to efficiently deliver your order. Any such information is subsequently discarded.

Safe and secure shopping online

Terrafootwear.co.uk is committed to providing the safest and most secure shopping experience available online. We use industry leading secure server technology in conjunction with Natwest Streamline, Sagepay and Paypal that complements Secure Socket Layering (SSL) to protect your details and assist your shopping experience. SSL is the industry standard for encryption and enables millions of secure online transactions every day. In summary, your payment details and personal details are safe and secure when you order via Terrafootwear.co.uk!

What information do we collect and how do we obtain it?

If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and e-mail address so that we can process and fulfill your order, notify you of your order status and inform you of special offers and promotions.

How do we use your information?

We use the information that we collect about you to:

1. Process your orders

2. Manage your account

3. Adminster this website

4. Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.

5. Notify you about any enhancement to our services, such as changes to the website, new services and special offers that mey be of interest.  We may contact you by mail, telephone or e-mail with offers.

Cookies

Our site uses cookies to keep track of your visits to our website.  A cookie is a small file that can be stored by your browser on your computer's hard drive.  We may use these to do a number of things; for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide mechanisms for online shopping and to enable traffic monitoring.  We also use cookies to save your password so that you don't have to re-enter it every time you visit our site.  Non-registered visitors to the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.  Cookies help us to recognise when you next visit our website and note the advertisements displayed to you.  This allows us to tailor the service we provide to your preferences.  You can usually change your browser so that it will not accept cookies.

Changes to the privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage.  This privacy policy was last updated on 07 March 2013.